Privacy Policy

1. Introduction

Top-Secured takes the protection of your personal data very seriously. We process your personal data in accordance with the applicable data protection regulations, including the European General Data Protection Regulation (GDPR).

This Privacy Policy explains what data we collect, why we collect it, how it is used, and what rights you have regarding your data.

2. Data Controller

3. Data We Collect

3.1 Data you provide directly

When you fill in the contact form on our website, we collect:

• First and last name
• Email address
• Phone number (if provided)
• Company name (if provided)
• Message content

3.2 Data collected automatically

When you visit our website, we may collect technical data such as:

• IP address and browser type
• Pages visited and time spent
• Referring URL
• Language preference (browser language)

4. How We Use Your Data

We use the personal data we collect for the following purposes:

• Responding to your inquiries and requests
• Providing the services you have requested
• Sending service-related communications
• Improving our website and services
• Complying with our legal obligations

5. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: when you submit the contact form, you consent to us processing your data to respond to your request.
• Legitimate interest: for improving our website and for security purposes.
• Legal obligation: when required by applicable law.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, and in accordance with applicable legal requirements:

• Contact form data: retained for a maximum of 3 years after the last exchange.
• Client data: retained for the duration of the contractual relationship plus 5 years.
• Server logs: retained for 12 months.

7. Data Security

Top-Secured implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, loss, destruction, modification, or disclosure.

As a server security specialist, data security is at the core of our operations. All data transmissions use TLS encryption.

8. Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. We may share data with:

• Service providers who assist us in operating our business (under strict confidentiality agreements)
• Legal or regulatory authorities when required by law

9. Cookies

Our website uses cookies and similar technologies to remember your language preference and improve your browsing experience.

The cookies we use:

• ts_lang: Stores your selected display language. Duration: 1 year.
• PHPSESSID: Session cookie used to maintain your session. Deleted when the browser is closed.
• ts_consent: Stores cookie-banner choices (analytics / reCAPTCHA). Duration: 30 days. Set in the browser after you choose.

We do not use advertising or third-party tracking cookies. You can disable cookies in your browser settings, but some website functionality (such as language memory) may be affected.

10. Your Rights (GDPR)

Under the GDPR and other applicable data protection laws, you have the following rights:

• Right of access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can request that inaccurate or incomplete data be corrected.
• Right to erasure: You can request that we delete your personal data ("right to be forgotten").
• Right to restriction: You can request that we limit the processing of your data.
• Right to portability: You can receive your data in a structured, machine-readable format.
• Right to object: You can object to the processing of your data based on legitimate interest.

To exercise any of these rights, please contact us at: info@top-secured.com.

You also have the right to lodge a complaint with the competent supervisory authority (in France: the CNIL at www.cnil.fr).

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.

12. Contact

For any question or request regarding this Privacy Policy or the processing of your personal data: